• Payment for classes - payment for a block of 6 weeks is required when booking.  non attendance will result in a loss of that week (unless the class is cancelled by Ruth Munday Dog Training. in which case we will carry the class payment forward to the end of your block) 
• Payments for classes are non refundable and non transferable. 
• Payments for 121 consultations are required 48 hours before your appointment to secure your booking. If you cancel your appointment less than 24hours before your scheduled appointment full payment will be required. 

• ALL DOGS MUST BE ON LEAD AT ALL TIMES, THIS IS NON NEGOTIABLE, REGARDLESS OF IF YOUR DOG HAS A GOOD RECALL AND FRIENDLY WITH OTHER DOGS. 
• Any injury to a person or a dog is the sole responsibility of the owner.
• We have a variety of dogs with a variety of issues that come to us and we want everyone to feel comfortable and enjoy themselves at our training classes, please do NOT allow your dog to interact/ play with any other dogs despite if they are friendly. If you wish for your dog to play with another please arrange to meet up away from the training ground. 
• We use the Red Dog "I NEED SPACE" scheme in our classes, if you see a dog with a red marker please give that dog and owner plenty of space. There are a whole number of reasons why a dog may be based by red marker, it may mean they are nervous, recovering from an injury, excitable or reactive to other dogs. If you would like your dog to have a red Dog marker please let the trainer know at the beginning of the class and before you get your dog out of the car. 
• Please ensure you arrive on time for you class to avoid any disruption to the other dogs and owners that are already working. 
• Should you have any doubt if training may be cancelled e.g. weather conditions etc., please call check your emails, txts, voicemails, we will also have notifications on Facebook.
• We reserve the right to make ammendments to class times and changing of days, and reserve the right to merge classes together subject to suitability.  Please check your emails, txts, voicemais and facebook.
• If your dog goes to the toilet on the field please bag it up, there are bins located around the field. 
• Please DO NOT ALLOW YOUR DOGS TO URINATE ON OUR EQUIPMENT this is for hygiene purposes.  We understand accidents do happen,  please inform the trainer who will provide you with equipment to clear up. 
• We have a variety of dogs with a variety of issues that come to us and we want everyone to feel comfortable and enjoy themselves at our training classes, please do NOT allow your dog to interact/ play with any other dogs despite if they are friendly. If you wish for your dog to play with another please arrange to meet up away from the training ground. 

• This subscription provides access to ongoing classes
• Classes are delivered across 48 weeks, with scheduled breaks throughout the year (e.g. Easter, Summer, Autumn, Christmas).
• A calendar of training weeks will be:
  • Available in the photos section within the class product on our website
  • Emailed to you for easy reference.
• Your monthly payment secures your ongoing space in your preferred class, so there’s no need to rebook each time.

 Subscription Fees

• From 23rd Septmber 2026,, the monthl

  What’s Included

• Weekly training classes in your chosen class
• Make-up sessions are available upon request, subject to availability.
• Guaranteed space in your chosen class

• Commitment & Cancellation

• There is a minimum commitment of three months when joining the subscription.
• A one-month written notice is required to cancel.
• This means you are committing to a minimum of three months of classes (your first two months plus the notice period).
• Notice must be given in writing (email is fine), and classes continue during the notice period.

• Class Cancellations & Breaks

• If we need to cancel a session due to exceptional circumstances (e.g. weather or instructor illness), a replacement session or suitable alternative will be offered.
• There are scheduled breaks during the year and no classes during these weeks. These breaks are reflected in the calender for you.

• Attendance & Conduct

• Dogs must be kept on lead at all times unless otherwise instructed by your trainer.
• Reactive or nervous dogs are welcome—please inform us in advance so we can support you and your dog with the right setup.
• Handlers are responsible for their dog’s behaviour and safety during class.

 Changes to Terms

• We may occasionally update these Terms & Conditions to reflect changes to the service or fees.
• You’ll receive at least 4 weeks’ notice of any changes.

• It is the owners responsibility to keep up to date with your dogs annual vaccinations. Due to the number of dogs we have at our training ground we would ask that your dog has the Kennel Cough vaccination. 
• Puppy Vaccinations - Puppies must of had their 1st set of vaccinations before attending our classes, this is done at the discretion of the owner. All clients must be aware that our classes may have mixed levels of vaccinated puppies attending. By agreeing to these terms and conditions you are agreeing that you understand the risks and accept full reponsibility for any illness that may occur. Most vets will recommend starting classes one week after their second vaccination, please take this into consideration before booking your space. 
• Client Disclosure and Honesty
  
  By engaging the services of Ruth Munday Dog Training, the Client agrees that all information provided regarding their animal’s behaviour, history, and any relevant circumstances is truthful, accurate, and complete to the best of their knowledge. 
   
  The Client acknowledges that withholding, misrepresenting, or failing to disclose pertinent details, such as previous aggression, medical conditions, or behavioural concerns, may pose a significant risk to the safety of the practitioner, the Client, the animal, and others.
   
  Under the Animal Welfare Act 2006, all animal owners and keepers have a legal duty of care to ensure the welfare of their animals and to prevent harm to others. In the case of dogs, the Dangerous Dogs Act 1991 and related legislation impose additional responsibilities to prevent a dog from being dangerously out of control. Failure to provide full and honest disclosure may result in the immediate termination of services without refund, and Ruth Munday Dog Training shall not be held liable for any consequences arising from such omissions. The Client accepts full responsibility for any legal repercussions that may arise from undisclosed behavioural issues or other relevant factors.
   

• Term of agreement is 3 months consecutive payments.  
• The price is fixed once you sign up and helps you avoid the price increase.
• Monthly payments are made by direct debit.